What are the requirements to make a withdrawal?
It is mandatory to have at least 1 successful deposit in the last 30 days prior to the withdrawal.
In the case that you deposit and play without any bonus, to withdraw your money you must bet 100% of the value you deposited.
Example: if you deposited USD 20 and didn’t activate any bonus, you can request a withdrawal once you bet a total of USD 20 (like in this case when you have 3 bets that sum up a total of 20: bet #1: USD 10, bet #2: USD 5, bet #3: USD 5).
Otherwise, if you deposited and used a bonus, you’ll need to comply with the rollover requirements for Casino and Sports promotions. Rollover is a general condition you need to fulfill in order to unlock a bonus and the profit made while betting/playing with it.
Once you fulfill the rollover requirements, you can withdraw your money.
These are the general rollover conditions for Casino:
- To complete the Casino rollover you must have bet its value at least a total of 30 times.
- Deposit with bonus: deposited value + bonus value
- Free Chip: Free Chip value
Example: if you make a USD 100 deposit and you have a USD 100 bonus, you need to bet USD 6000 (200 x 30) to withdraw your money.
You will contribute to the rollover fulfillment according to the type of game you play:
Games |
Contribution Percentage |
---|---|
Slots, Bingo |
100% |
Live Casino, Table Games |
10% |
Arcade, Crash Games |
0% |
Virtual Sports, Mini games, Video Poker, Craps |
0% |
Jackpot Games and with Buy Feature |
0% |
Take a look at the details of each bonus, including the rollover requirements for each of them, following the next steps:
- Log in to your account, click the upper right icon and select the “Bonus” button.
- Underneath your active bonuses, you’ll find the rollover and the completed percentage so far. Thanks to this feature you can track your progress easily.
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